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SIlver Agreement Information

Coverage:

  • Basic preventive maintenance services only, focusing on inspections and essential upkeep.

  • Repairs for labor, parts, and materials are billable to the customer at a discounted rate.

Labor and Components Covered:

  • General maintenance checks, filter replacements, and inspection of basic components like motors, capacitors, and thermostats.

  • No additional labor for part failures; all repair labor and parts are charged separately.

Exclusions:

  • Any part not included in preventive maintenance is billable.

  • Acts of God, vandalism, and external damage to equipment are not covered.

  • Non-maintainable portions, like structural components, ductwork, and field-installed items, are outside the scope.

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